Questions, answered.
Short answers. If you need more, the pages go deeper.
What is Ritual Care?
A skincare system built around the Method — seven steps, applied in a fixed order, morning and evening. You don't assemble a routine from scratch; you start with a sequence that already works and repeat it.
Where do I start?
Map your skin. Three questions, and you'll see the steps your skin is ready for. If you'd rather start simple: Cleanse, Hydrate, Protect — the foundation everything else builds on.
What is Auto-Ritual?
Replenishment on a schedule, so the ritual doesn't stop when the bottle does. Deliveries arrive every eight weeks by default. Adjust the timing, skip, or pause any time. Auto-Ritual orders are 10% off, or 15% with the PASS.
What is the PASS?
A membership for people who return. $6 a month or $60 a year: 20% member rate at the Ritual Bar, 10% on products, 15% on Auto-Ritual deliveries, and priority booking.
What is the Ritual Bar?
Our space in Daybreak, South Jordan, Utah. The Ritual, our facial built around your skin, booked as The Signature or The Treatment, 60 or 90 minutes, one guest at a time. By appointment, Sundays and Tuesday through Thursday. See the bar.
Where do you ship, and how fast?
Within the United States. Orders leave us within two business days.
How long it takes depends on where the product is made, and the product page says which. Our house line, made in the EU, usually arrives in 5 to 10 business days. Curated Korean skincare usually arrives in 10 to 20 business days.
What does shipping cost?
Standard shipping is $9.95, and free on orders of $50 or more. Full details, including timing, are in our shipping policy.
Can I return something?
Products are final sale. If something arrives damaged, wrong, or never arrives, write to us with your order number within 30 days of shipping and we take it up with the carrier. The details are in our returns and refunds page.
Where are the products made?
Our house line is formulated and filled in the EU. Curated Korean skincare is made in Korea. Every product page lists the full ingredients.